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Senior Salesforce Business Analyst 16732

  • By Admin
  • July 10, 2024

Location: Juno Beach, FL

Rate: $47.33/hr

Contract Duration: 12/27/2024



Salesforce BA Job Duties


  1. Requirements Gathering and Analysis

Conduct requirements elicitation sessions with stakeholders, subject matter experts, and end-users

Analyze business processes, pain points, and opportunities for improvement

Document detailed functional and non-functional requirements

Prioritize requirements based on business value and technical feasibility.

  1. Solution Design and Documentation

Design and document Salesforce solutions aligned with requirements and best practices

Create process flow diagrams, wireframes, and prototypes

Collaborate with developers and architects to ensure technical feasibility

Participate in design reviews and provide input on proposed solutions.

  1. Salesforce Configuration and Customization

Configure and customize Salesforce objects, fields, page layouts, and workflows

Develop and maintain Salesforce reports and dashboards

Implement and maintain Salesforce integrations with external systems

Ensure adherence to Salesforce governance and security standards.

  1. User Acceptance Testing (UAT)

Create comprehensive test plans and test cases

Coordinate and facilitate UAT sessions with end-users

Document and track defects and issues identified during testing

Ensure all requirements are met and validated before go-live.

  1. Training and Change Management

Develop training materials, including user guides and training videos

Conduct end-user training sessions and provide ongoing support

Collaborate with change management teams to ensure successful adoption.

  1. Continuous Improvement

Identify and recommend process improvements and system enhancements

Analyze system usage and performance metrics

Stay up-to-date with Salesforce releases and new features

Participate in the evaluation and implementation of new Salesforce functionalities.

  1. Project Management Support

Assist in project planning, scheduling, and resource allocation

Facilitate project meetings and provide regular status updates

Manage project documentation and communication with stakeholders

Ensure project deliverables meet quality standards and expectations

These job duties highlight the critical role of a Senior Salesforce BA in bridging the gap between business needs and technical solutions, ensuring successful Salesforce implementations and ongoing system optimization.

To apply for this job email your details to chrissy.mulay@gttsi.com