GTTSi can provide Human Performance services through assessment, consultation, lecture, and/or training with classroom interaction – tailored to your needs. Focused on both, management and the worker, and the importance of the interdependence between PREVENTION, DETECTION, and CORRECTION of Human Errors within the workplace. GTTSi has over 20 years of Human Performance experience, working with the electrical and technical industries, including nuclear, non-nuclear, and transmission and distribution. Recently, Transmission and Distribution (T&D) Human Performance has been an interesting challenge for companies supplying workforce resources for the utilities across the country.
In the past, incentives and rewards were given to suppliers based primarily on “production-based” deadlines and schedules, or as some might say, the “Get R Done” approach. Today, the industry is focusing on SAFETY as a value and therefore changing the overall priority of getting work accomplished in general. So, the challenge lies with changing and sustaining a culture that is Human Performance Behavior-Based versus a Safety Programmatic structure. All contract companies have OSHA required procedures and guidelines such as confined space, electrical safety, safe driving, fall protection, job briefs, etc. The focus now has to shift to the How, What. and Why workers must know to perform behavior-based actions that achieve successful outcomes using their procedures and guidelines. The Electric Utility Industry is now starting to realize that to have and sustain a good safety program, you have to focus on Human Performance to change and sustain the culture change.